Q: Are your items made to order?

Yes, all our pieces are made to order in our NYC studio to ensure exceptional quality and craftsmanship.

Q: Do you accept returns or exchanges?

Due to the made-to-order nature of our jewelry, we do not accept returns or exchanges. Please review your order carefully before finalizing your purchase.

Q: Can I resize my ring after purchase?

We currently do not offer resizing services. We recommend confirming your correct ring size before ordering. Feel free to reach out if you need help with sizing tools or tips.

Q: How long does it take to receive my order?

Most orders are ready to ship within 10–14 business days. Custom engagement rings may take longer depending on complexity. You’ll receive tracking information as soon as your piece is on the way.

Q: Where are your pieces made?

All items are handcrafted in the heart of New York City using ethically sourced materials.

Q: Do you offer financing or payment plans?

We currently offer deposit options for engagement rings. Additional financing may be available—please inquire for details.